What is Neteller?

Neteller is an eWallet payment method. Launched in Canada in 1999, as of 2000, the company was one of the first to process online gambling payments. By 2005, Neteller was handling 80% of payments for gambling merchants worldwide.

Today, the company is owned by PaySafe Group and is based in London, UK. It is authorized by the FCA and its products include payment gateway, digital wallet, prepaid card and PSP. Neteller is available in 15 languages, supports over 100 payments and is used by merchants and consumers in over 200 countries.

Neteller is a low-cost payment option. With its wide user base, availability, ease of use and security, this payment gateway can be an asset to your gambling business by helping you in your efforts to acquire new customers, retain existing customers and drive revenue.

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Integration and Functionality

Neteller supports 100+ payment options with a single integration via the Neteller API. Their payment gateway also comes with a no-chargeback guarantee. Moreover, Neteller’s online payment processing helps businesses offer localized services to their customers, supporting multiple languages and currencies as well as local and international payment options. Among these include Visa, Mastercard, Astropay, Maestro, iDEAL, Skrill, Boku, Paysafecard and Bitcoin.

Once integrated, Neteller offers different merchant benefits, including increased customer acquisition, high conversions and no chargeback risks. Additionally, their built-in FX issues payments in different currencies without calculating or incurring charges for foreign exchange.

To include the Neteller payment method as part of your banking solutions, you can conveniently partner with a reliable software platform, like those listed above, or you can integrate directly via Neteller. The integration process begins by becoming one of their merchants, for which your online gambling operation will need to be approved.

How to get a business account through Neteller

To become a Neteller merchant, you will need to first contact their sales department by filling out a short form.

  • Head to the official Neteller site
  • Select “Contact Sales” located in the Business tab on the homepage
  • Fill out the form (full name, business email, business phone, company name, site, industry, country and description)
  • Submit the form by clicking the “Contact Sales” button

Once the form has been filled out, your business application for the Neteller online payment gateway will be processed, and you will be contacted by a representative who will inform you if you are approved and can proceed to the next step.

That being said, it is important to note that your application will only be considered if your business is registered, your website is operational, and the relevant data is submitted.

How Neteller functions as an iGaming payment solution

Neteller functions as both a deposit and withdrawal method for players. It is easy to make a payment whether the player uses their computer or mobile device. This electronic wallet is a preferred method for its ease of use, security and because no fees are typically imposed on transactions going in or coming out of the casino or betting site.

Several countries in Europe support Neteller as a gambling banking solution, allowing you to offer this payment method to players in several markets. GBP, EUR and USD are the primary currencies support by Neteller for iGaming.

Benefits and Drawbacks for Players using Neteller


  • Free & Fast Set-up – Creating a personal Neteller account is a simple and quick process that can be completed for free through Neteller’s site. Players can add money to their Netteller wallet using a number of payment options.
  • Easy to use as an online casino payment – Players simply select Neteller from the banking cashier, enter the deposit/withdrawal amount and their Neteller credentials (email/password), then submit their request.
  • Fast payment method – Deposits made with Neteller process instantly. Withdrawals usually take as little as 0 – 24 to process.
  • Zero fees – Most gambling operators do not charge their players to make Neteller deposits/withdrawals.


  • Neteller is often excluded from promotions – Players depositing with Neteller typically cannot claim bonuses or promotions. This is to help protect against fraud, bonus abuse, money laundering, and so casinos/sportsbooks can take on payment processing fees they may otherwise have to charge players for using Neteller.
  • UK player restrictions – The Gambling Commission of Great Britain has banned residents from gambling with credit cards. As such, UK licensed land-based and online gambling establishments are prohibited from accepting eWallet payments like Neteller when they’re funded by credit cards.


Neteller is an available payment method for online gambling in several countries. Some of these include:

  • United Kingdom
  • Greece
  • Germany
  • Sweden
  • France
  • Spain
  • Poland
  • Netherlands
  • Portugal
  • Italy

Safety and Security 

Neteller uses industry-leading security to help protect your business and your customers from fraud and identity theft. Their fraud and payment security controls help businesses to decrease fraudulent activity and chargebacks.

All transactions processed through Neteller’s payment gateway are 100% indemnified and the company employs stringent real-time identity and age verification control. They are also PCI DSS Compliant, use 256-bit encryption and multiple firewalls, security code verification, real-time transaction monitoring, account surveillance, and BIN/IP checking among other security protocols.

Customer Support

Businesses and consumers can search the FAQ on Neteller’s support page. They can also contact customer support via email or telephone. Once you have a registered Neteller business acount, you will be provided with the necessary information to contact dedicated merchant support for your business.

Neteller Fast Facts

  • Type of payment method – eWallet
  • Deposit available – Yes
  • Withdrawal available – Yes
  • Multiple currencies accepted – Yes
  • Easy integration – Yes
  • Popular iGaming regions – Europe, especially the UK


Neteller is a trusted and reliable payment solution that is used by many online gambling businesses. With top security protocols in place and an understanding of the iGaming industry, this eWallet is an ideal deposit and withdrawal choice for players. Want to explore your Neteller options further? Discover the best software platform solution via our reviews or get in touch with us, and we’ll help you find an optimal partner.